Working with FirstClass containers and messages

An overview of a FirstClass container

When you open your Mailbox, a conference, or a folder, you'll first see a list of any unread items, if there are unread items. You can choose from the following views:

Unread

All unread items.

All items, whether read or unread.

Subfolders

Any conferences or folders inside this container.

Working with FirstClass messages

To see all of a message's envelope and body, open it.

To send a new message, choose Compose from the options menu.

You can use the context menu to:

reply to a message's default reply recipients - choose Reply
reply to the sender and all recipients - choose Reply All
reply to just the sender - choose Reply Sender
forward the message - choose Forward
manually remove the red dot from an unread message - choose Mark As Read
manually put the red dot back on a read message - choose Mark As Unread
see the profile of the sender, if they have an OpenText Social Workplace profile - choose Show Author
see the original message and all its replies - choose Show Thread
delete the message, if you have permission to do so - choose Delete.

If a message has attachments, you'll see a paperclip icon. To see a list of the attachments, choose Show Attachments from the context menu.

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