Communities: Working together

What is a community?

What you can do in a community

An overview of a community page

Posting to a community

What you can do with existing posts

Keeping track of a community when you aren't connected

Joining communities

What is a community?

An OpenText Social Workplace community supports a group of people who share a common interest. You may be part of a community that includes everyone in your department. Or everyone working on that special budget project. Or your skiing buddies. Communities let you take part in discussions and share information within these groups.

You can join communities that interest you and, using a web browser, you can create your own communities to suit your needs. And others can also create communities and invite you to join.

What you can do in a community

Within a community, you can:

An overview of a community page

When you visit a community, you can choose from these views:

Posting to a community

To create a post on a new topic, choose Post a Topic from the options menu. Supply a topic title at New Topic, then type your post below.

What you can do with existing posts

To see all of a post's text and details, open it.

You can also use the context menu to:

Warning

When a file is uploaded or a wiki page is created or updated, OpenText Social Workplace creates a post in the Feed list. If you delete that post, you are also deleting the actual file or wiki page.

In addition, if your organization also uses FirstClass, you can forward a post or use the special FirstClass reply options.

Keeping track of a community when you aren't connected

If you'd like to keep track of community activity when you aren't connected to OpenText Social Workplace, you can subscribe to the community. OpenText Social Workplace will then email you a copy of everything that is added to the community's feed.

To subscribe, choose Subscribe from the menu.

To stop receiving these emails, choose Unsubscribe.

Joining communities

There are several ways to add communities to your home page. Some communities will simply be there because your OpenText Social Workplace custodian has added them. Other people may use a web browser to invite you to join their communities. And you may uncover communities on your own, and decide you want to join them.

If you're invited to join a community, you'll see the invitation in My Invitations on your home page. From there, you can visit the community, and accept or decline the invitation.

If you find a community that sounds interesting on the search results page, you can choose Join from the menu. This adds the community to your home page.

Limitations

You can't open private communities. If you are interested in joining a private community, choose Request Membership from the menu. Type a request message, then post your request to the community.

Some communities will let you read, but not post.

If you are an external user (you normally connect to a different system, and are here because you were invited), you won't see any communities beyond the ones you were invited to join, plus any default communities that are available to everyone.

To remove a community from your home page, choose Leave from the menu.

Help contents

Next

Previous