About OpenText Social Workplace, FirstClass, and your mobile device

Connecting to OpenText Social Workplace and FirstClass with your mobile device

OpenText Social Workplace creates a fast and effortless environment for team collaboration. It helps teams to focus, work efficiently, and connect with relevant resources and expertise throughout your organization.

When you use your mobile device to connect to your organization's server, you'll see OpenText Social Workplace content if your organization uses OpenText Social Workplace, FirstClass content if your organization uses FirstClass, or both if your organization uses both products.

Logging in

To log into OpenText Social Workplace or FirstClass, open the Login screen, then fill in your account name and, if needed, your password. If your server address isn't displayed, type it at Server. If you don't know what the address is, contact your OpenText Social Workplace custodian or FirstClass administrator.

If you select Remember password, you won't have to fill it in each time you log in. Be aware that this can compromise security should your mobile device be used by someone else.

From the Login screen, you can also create a new account and customize how your device performs certain background tasks.

If you have multiple accounts, choose the one you want by opening the menu at Account.

Creating and editing accounts

To create a new account, choose Create New Account from the context menu at Account, then fill in this information:

Account - this name is displayed at the top of your home page to identify the system you are connected to. You can use the name of your server or any other name that is meaningful to you.
Server - the URL (address) of your server
User - the user name you use when logging into this server
Password - the password you use when logging into this server.

Tip

The password is displayed encrypted, but if you are concerned about security, you can leave your password blank, then type it each time you log in.

If you don't know what to enter for the server URL, check with your custodian or administrator. If you are told that you also need a port number, type a colon (:) after the server URL, then type the port number you are given.

To change any of this account information later, just update it on the Login screen. When you log in, your changes will be saved.

Renaming accounts

To rename an account, choose Rename Account from the context menu.

Deleting accounts

To delete an account, choose Delete Account from the context menu.

Customizing background tasks

You can customize:

where your device caches information
whether you are to be alerted to activity
how often your device will refresh page contents
whether you can create multiple accounts.

To customize these tasks, choose Settings from the options menu.